An ex-employee described how employees were instructed by managers to use Q-tips to make used foundations look new again and said the store would clean used lipsticks with alcohol before stocking back on shelves. The former worker took to twitter to call out unsanitary practices by Ulta. The Twitter user said her managers would “clean products with alcohol” to make them look new. FULL STORY: HERE
For example this foundation ( even sticks) they would clean it with a q-tip to make it look new. I’ll attach a photo of a NEW foundation vs. the one they repackaged and put back on the shelf. ( NOT SANITIZED ) pic.twitter.com/opCq6Uovj1
— fatinamxo (@fatinamxo) January 10, 2018
CONSUMER: @ultabeauty accused of reselling used makeup; company says that's not allowed 💄 https://t.co/Ajn0ITKWAS pic.twitter.com/CY5lIZDo0f
— KXAN News (@KXAN_News) January 22, 2018